发明名称 Systems, Methods and Machine-Readable Mediums for Integrated Quality Assurance Brokering Services
摘要 Systems, methods and machine-readable mediums for interfacing a plurality of service providers to address at least one service issue, are provided. The systems may include a storage device and a processor. The storage device may store service provider data and service request data for a plurality of service providers. The service request data identifying the at least one service issue with one or more of the plurality of service providers. In one embodiment, the processor may programmed to receive the service provider data from a plurality of service provider terminals, receive the service request data from at least one remote terminal, store the service provider data and the service request data in the storage device, and facilitate communication between the first service provider terminal and the customer terminal to address the at least one service issue. The computer readable mediums provide instructions to cause the processor to perform the operations above.
申请公布号 US2011145365(A1) 申请公布日期 2011.06.16
申请号 US20090637680 申请日期 2009.12.14
申请人 AT&T INTELLECTUAL PROPERTY I, L.P. 发明人 BEATTIE, JR. JAMES GORDON;ZUCKERMAN DANIEL A.
分类号 G06F15/16 主分类号 G06F15/16
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