| 摘要 |
In an embodiment, a method is provided for providing a tool used for troubleshooting a component. This tool is included in an application server that is in communication with multiple client computing devices. Here, a request to activate the tool is received from one or more client computing devices. This request includes a diagnostic identifier that uniquely identifies the client computing device that transmitted the request. Upon receipt of the request, the tool is activated at the application server with the diagnostic identifier used as an input parameter. When activated, the tool can identify the client computing device based on the diagnostic identifier and can provide a functionality associated with the troubleshooting to the client computing device.
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