| 摘要 |
A system that incorporates teachings of the present disclosure may include, for example, a media processor having a controller to receive media content from a content provider operating in an interactive television (iTV) network, wherein the media content is associated with a plurality of channels, wherein the media content comprises audio and video content, change each channel of the plurality of channels based on a time interval provided by a monitoring system, analyze audio content of the media content for each channel for detecting an undesired condition associated with the video content, wherein the audio content is encoded by an iTV audio encoder, and transmit the media content to the monitoring system if the undesired condition is detected, the media content being transmitted for analysis by the monitoring system and for creation of a trouble ticket if a qualitative threshold for the media content is determined to not be satisfied. Other embodiments are disclosed.
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