发明名称 |
LOCATION-BASED MOBILE WORKFORCE MANAGEMENT SYSTEM |
摘要 |
A location-based mobile workforce management system includes a branch reporting tool (BRT) module, a maintenance and acquisition planning (MAP) module and a safety locator module operatively coupled together and delivered via a web server for access by a plurality of wireless hand-held devices respectively associated with a plurality of service technicians in a maintenance and repair organization. The hand-held devices are configured to supply time-based location readings to a locator service, which in turn supplies those readings to the safety locator module. The central system implements an automated method for collecting travel time to a work site, time spent on-site and travel time from the work site to the next work site and calculating paid time for the technicians as well as generating portal-to-portal billed time invoices for billing customers. Among other features, the safety locator verifies technician travel time. |
申请公布号 |
CA2777923(A1) |
申请公布日期 |
2011.05.12 |
申请号 |
CA20102777923 |
申请日期 |
2010.11.04 |
申请人 |
KONE, INC. |
发明人 |
DIETZ, JAY B.;GIPPLE, STEPHEN L.;SIMMONS, PATRICK J.;BILENKO, EUGENE;COX, GERALD A. |
分类号 |
G06Q10/00 |
主分类号 |
G06Q10/00 |
代理机构 |
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代理人 |
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地址 |
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