SYSTEM AND METHOD OF MANAGEMENT AND REDUCTION OF SUBSCRIBER CHURN IN TELECOMMUNICATIONS NETWORKS
摘要
<p>A closed loop system to monitor a communications system and to detect conditions indicative of deficient subscriber service. Circuitry responsive to the detected conditions to adjust one or more parameters of the communications system to improve subscriber service. Additional circuitry to provide subscriber feedback so as to try to minimize subscriber churn and reduce dissatisfaction.</p>