摘要 |
On a LAN which supports the transmission of data, including multimedia, and digitalized telephone communications, in an integrated way, a method of handling telephone communications and related equipments provides for the exclusive installation in the central processing unit, or network server, specific software dedicated to controlling, monitoring and handling of telephone communications and related equipments. The method provides for the activation of the specific software using a standard Internet browser for sending commands and for the exchange of data on the network, through immediate interaction on bar type graphs (21) on the visualization means of the LAN peripheral computers. The software enables the continuous visual monitoring of the status of the telephone communication in progress or other communications on arrival or on hold. |