| 摘要 |
A method and system for contacting emergency service providers may allow using a remote control (RC) at a multimedia content distribution network (MCDN) client location. An MCDN user may use the RC, which may be configured to control customer premises equipment at the MCDN client, to signal an emergency event. In response, an MCDN server may be queried for emergency user information associated with the MCDN client and/or the MCDN user. Based on the emergency user information, third parties, such as emergency service providers, medical service providers, or private persons, may be contacted via the MCDN. A communications channel, including audio and/or video, between an emergency service provider and the MCDN client may be initiated based on the emergency user information.
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