发明名称 System for and method of facilitating sales activities, and program generator for generating a program for realizing the same
摘要 In response to a request from a terminal, a sales-force server creates a page for providing information regarding sales activities, and sends the created page to the terminal. An e-mail server sends an e-mail including a word(s) registered in a first word table to a new addressee. The sales-force server provides the terminal with data corresponding to a predetermined number of sales tools whose usage frequency is equal to or greater than a predetermined value. The sales-force server provides a staff terminal used by at least one sales staff with target information, based on calling history regarding telephone calls from at least one customer to a call center. The sales-force server provides the staff terminal with a correction message, upon detection of error information included in utterance of the sales staff which corresponds to voice data created by the staff terminal.
申请公布号 US7925530(B2) 申请公布日期 2011.04.12
申请号 US20060567097 申请日期 2006.12.05
申请人 RICOH COMPANY, LTD. 发明人 IKEZAWA TOYOJI;KOIDE MASAO;MATANO YUJI
分类号 G06F17/30;G06Q10/00;G06Q30/00 主分类号 G06F17/30
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