摘要 |
Systems and methods according to these exemplary embodiments provide active call concierge services wherein a network tracks users' behaviors with respect to, for example, supplementary services. When a user invokes a supplementary service toward a called party, the network captures this data. The network informs an agent on the user's device that it should prompt the user to reuse the same supplementary service the next time that the user dials the same called party. If the user inputs an acceptance of this suggestion, the user's device automatically appends or adds the service code associated with the repeated supplementary service to the outgoing call setup signal.
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