摘要 |
<p>The invention relates to a system and method of handling a plurality of communications between parties. Novel approaches to the presentation, storage and creation of both real-time and“store and forward”interactions are presented. These make it easier for a user of the system to read and understand what is being communicated, by whom and to whom. This extends beyond the presentation of a single message to sets of related messages. By combining recording of real-time interactions with the presentation and handling of inherently“store and forward”mechanisms, users find it easier to mix and match communication methods optimally for the task at hand.</p> |