| 摘要 |
<P>PROBLEM TO BE SOLVED: To collect word-of-mouth information on the Internet about various services and facilities across sites, and present the information in consideration of time series or submitters, to increase the reliability and efficiency of response to the word-of-mouth information. <P>SOLUTION: A word-of-mouth information management system 100 includes: a data collection unit 110 that causes a search robot program 120 to collect data about Web pages at predetermined intervals and store the data collected; a data extraction unit 111 that extracts word-of-mouth information from the collected data based on locations in the Web pages and stores the word-of-mouth information in association with write time; and a data transmission unit 112 that receives an authentication request from the terminal 200 of a predetermined provider, collates the information indicated by the authentication request with authentication information in the storage unit 101, reads the stored word-of-mouth information and write time about the predetermined provider from the storage unit 101 if both information match, and transmits a list of word-of-mouth information sorted in the order of write time to the terminal 200. <P>COPYRIGHT: (C)2011,JPO&INPIT |
