| 摘要 |
PROBLEM TO BE SOLVED: To provide an automatic voice answering device having improved customer satisfaction. SOLUTION: When an originator number corresponds to a member in a response process, a control part notifies a menu to a user (member) (S22) and specifies a group corresponding to a menu selected by the user (S23). Next, the control part 12 notifies the list of sound data belonging to a group to the user in voice (S24). When a choice is chosen by the user, sending of a voice signal is executed (step S26) and the process is returned to the notification of the menu. In this case, the user is registered to the group in advance, so that liking of the user is reflected to the selected candidate of sound data. COPYRIGHT: (C)2011,JPO&INPIT
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