发明名称 Measuring catastrophic failure rates in updates
摘要 Preventing continued distribution of a software update that is causing problems in computers is a challenging problem, particularly where the update causes a catastrophic failure such that the problem cannot be reported by the computer since the computer has been completely disabled. To manage this problem, when an update is delivered for installation, it first installs a program and configures it to execute at a specified reporting time. When that time is reached, the program sends a positive operations notification to the update server indicating that the program is okay or sends a notification that the program is okay so far, but the user is now shutting down the computer. The number of notifications received is tracked by the system in comparison to the number of software updates sent. If the notifications received are smaller than expected, the update may be causing catastrophic failures in the computers, preventing the sending of the notification, and thus the system can take corrective action to manage this problem early on, before more problematic updates are sent out.
申请公布号 US7886200(B1) 申请公布日期 2011.02.08
申请号 US20080053491 申请日期 2008.03.21
申请人 SYMANTEC CORPORATION 发明人 HERNACKI BRIAN;SOBEL WILLIAM E.
分类号 G06F11/00 主分类号 G06F11/00
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