发明名称 Collecting CRM data for feedback
摘要 Collecting and analyzing usage data from a CRM database provides useful insights into improving future versions of CRM software. Options for the type of data to be collected may be presented and several opportunities may be available to tailor the data to be communicated to the CRM provider.
申请公布号 US7873534(B2) 申请公布日期 2011.01.18
申请号 US20060353772 申请日期 2006.02.14
申请人 MICROSOFT CORPORATION 发明人 SIMONS ALEX A.;ZHU WAN LI;SHORING CHRIS;WEST DAVID C.
分类号 G06F17/30 主分类号 G06F17/30
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