| 发明名称 |
SYSTEM AND METHOD FOR MANAGING COMMUNICATION INTERRUPTS IN AN ENTERPRISE |
| 摘要 |
A computing system for managing one or more communication interrupts during a communication session associated with a resource in an enterprise is disclosed. The computing system includes a monitoring module for monitoring one or more parameters of the communication session. The system further includes a database for storing the one or more monitored parameters. The system further includes a determination module for determining at least one participation score for the resource based on the one or more stored parameters. The system further includes a control module for controlling the one or more communication interrupts based on the at least one determined participation score. |
| 申请公布号 |
US2016212264(A1) |
申请公布日期 |
2016.07.21 |
| 申请号 |
US201514599647 |
申请日期 |
2015.01.19 |
| 申请人 |
Avaya Inc. |
发明人 |
Moran Thomas J.;Fox Ronan;O'Connor Neil;D'Arcy Paul;Loftus Liam |
| 分类号 |
H04M3/51 |
主分类号 |
H04M3/51 |
| 代理机构 |
|
代理人 |
|
| 主权项 |
1. A computing system for managing one or more communication interrupts during a communication session in an enterprise, the system comprising:
a monitoring module for monitoring one or more parameters of the communication session, wherein the communication session is associated with a resource in the enterprise; a database for storing the one or more monitored parameters; a determination module for determining at least one participation score for the resource based on the one or more stored parameters; and a control module for controlling the one or more communication interrupts based on the at least one determined participation score. |
| 地址 |
Santa Clara CA US |
