发明名称 System for Analyzing Interactions and Reporting Analytic Results to Human-Operated and System Interfaces in Real Time
摘要 A computerized system for advising one communicant in electronic communication between two or more communicants has apparatus monitoring and recording interaction between the communicants, software executing from a machine-readable medium and providing analytics, the software functions including rendering speech into text, and analyzing the rendered text for topics, performing communicant verification, and detecting changes in communicant emotion. Advice is offered to the one communicant during the interaction, based on results of the analytics.
申请公布号 US2011010173(A1) 申请公布日期 2011.01.13
申请号 US20090502072 申请日期 2009.07.13
申请人 SCOTT MARK;BARNETT JIM 发明人 SCOTT MARK;BARNETT JIM
分类号 G10L15/26;H04M3/00 主分类号 G10L15/26
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