Method and apparatus for submitting a document service request from a mobile device

摘要

A method for redirecting document service requests at a first document processing device using a mobile device, comprising: receiving information at the first document processing device identifying a user of the mobile device; identifying at the first document processing device those document service requests submitted by the user of the mobile device; determining at the first document processing device status information concerning the user submitted document service requests; and transmitting from the first document processing device to the mobile device the status information concerning the user submitted document service requests to allow the user of the mobile device to assess whether the first document processing device is capable of carrying out the user submitted document service requests; and wherein in response to receiving from the mobile device at the first document processing device ones of the user submitted document service requests selected for redirection, the first document processing device redirects the ones of the user submitted document service requests selected for redirection to a second document processing device.