发明名称 |
Voice-enabled dialog system |
摘要 |
A voice-enabled help desk service is disclosed. The service comprises an automatic speech recognition module for recognizing speech from a user, a spoken language understanding module for understanding the output from the automatic speech recognition module, a dialog management module for generating a response to speech from the user, a natural voices text-to-speech synthesis module for synthesizing speech to generate the response to the user, and a frequently asked questions module. The frequently asked questions module handles frequently asked questions from the user by changing voices and providing predetermined prompts to answer the frequently asked question.
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申请公布号 |
US7869998(B1) |
申请公布日期 |
2011.01.11 |
申请号 |
US20020325295 |
申请日期 |
2002.12.19 |
申请人 |
AT&T INTELLECTUAL PROPERTY II, L.P. |
发明人 |
DI FABBRIZIO GIUSEPPE;DUTTON DAWN L;GUPTA NARENDRA K.;HOLLISTER BARBARA B.;RAHIM MAZIN G;RICCARDI GIUSEPPE;SCHAPIRE ROBERT ELIAS;SCHROETER JUERGEN |
分类号 |
G10L15/04 |
主分类号 |
G10L15/04 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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