摘要 |
<p>The present invention provides an interactive response system, and a method and application server for enabling response thereof, and said method includes: a user terminal completes media negotiation with a media server by means of an application server; said application server sends an identifier of a video file to the media server by means of a PlayCollect request message; said media server obtains said video file according to said identifier and plays said video file for said user terminal. The present invention enables video interactive functions, such as video information display, media playing control and so on, based on an interactive voice response system, and presents more visual video experience for users based on the voice response. At the same time, the system opens interfaces for services, and can be controlled by the services flexibly, which has great versatility and is advantageous to service development and usage in large-scale, and at the same time, can also promote the development and the popularization of a multi-media interactive video voice response system service.</p> |