| 摘要 |
The invention relates to a method for carrying out IT-assisted, customer-oriented airline baggage management, in which the transport route of the airline baggage between check-in and the sorting destination is monitored with the aid of legible information carriers. In order to provide passengers with specific information relating to what has happened to their airline baggage and, if appropriate, to allow losses to be identified quickly, video monitoring is on the one hand carried out with respect to the transport route and, on the other hand, the transport route of the pieces of airline baggage is tracked by successive readers on the basis of the legible information carriers which have been applied to the pieces of airline baggage.
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