摘要 |
<p><P>PROBLEM TO BE SOLVED: To provide a mechanism for, since malfunction or abnormality of a printing apparatus is not necessarily detected as a predefined phenomenon, flexibly detecting it. <P>SOLUTION: A management apparatus calculates the number of confirmation sheets printed out for confirmation printing from the number of sheets to be printed which is based on a print request ordered from a customer and an actual performance number of sheets printed out based on the history information of a job corresponding to the print request from the printing apparatus, and to analyze an abnormality of the printing apparatus when it is analyzed that a job whose number of printed confirmation sheets exceeds a given reference value frequently occurs. <P>COPYRIGHT: (C)2011,JPO&INPIT</p> |