发明名称 IMS APPLICATION FOR MULTI-CHANNEL SERVICES
摘要 An Internet protocol multimedia subsystem (IMS) application executes services, such as (Internet Protocol) IP contact center services, accessible over different access channels. An IMS application server includes a service creation layer operable to provide components for creating a hosted service, testing the hosted service and deploying the hosted service into a service execution layer. The service execution layer includes service logic components operable to execute the hosted service, and communication components operable to connect to an external service involved in executing the hosted service.
申请公布号 US2010265940(A1) 申请公布日期 2010.10.21
申请号 US20100760731 申请日期 2010.04.15
申请人 发明人 TENENTI SILVIA;PECORONE MABEL
分类号 H04L12/56;G06F3/00 主分类号 H04L12/56
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