| 摘要 |
A service interruption event for a functional element of a computing system that requires manual intervention on behalf of a human agent can be identified. The manual intervention can result in the functional element being temporarily disabled. A set of subscribers, having previously requested notifications, can be determined as being potentially affected by the unscheduled service interruption event. An interactive electronic message can be conveyed via a notification system to each subscriber of the set. Responses received from the notification system to a portion of the interactive electronic messages can be compiled into a summary. The responses can indicate whether an associated subscriber agrees to the manual intervention occurring at a near future time. The compiled summary can be presented to the human agent. The human agent can then adjust the specifics of the unscheduled service interruption event requiring manual intervention based on the received responses.
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