| 摘要 |
The inventive method pertains to a method of remotely servicing a computer or more precisely it is directed to repairing a computer that has gone astray in its proper function. The method is a service by subscription that involves a USB stick that is plugged into a USB port on the computer. The computer screen will give different prompts with regard to how to proceed. A professional technician will come on line in real time and analyze the problems of the computer and will be able to make moves by remote control and in real time. The remote analysis works from anywhere with an internet connection. One of the first things the technician will check is the settings of the computer. This allows the technician to become familiar with the operating system, programs and configurations. The technician will install anti-virus, malware, spy ware, adware internet filter utilities and proceed to scan the computer for security breeches and bring the computer back to its normalcy.
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