PURPOSE: A method and a system for servicing a call content record are provided to record the telephone call content between callers and manage it and to prevent unnecessary trouble in advance, thereby clearly determining right or wrong when trouble occurred. CONSTITUTION: A client terminal(105) generates electronic data corresponding to the voice signal which is transceived between a client terminal and consultant terminal(160). A voice recognition method processes the voice signal. Electronic data includes an image more which is received from one among the client terminal and the consult terminal. A voice responding method transmits the predetermined voice meant to the client terminal and the consultant terminal.
