System and method to determine root cause constraints and resolution options to solve order promising exceptions

摘要

A system and method is disclosed for determining root cause constraints and resolution options to solve order promising exceptions. The system includes a database storing order promise data associated with one or more enterprises. The system further includes a computer coupled with the database, the computer is configured to receive an order promise from the one or more enterprises, define one or more constraints, and create one or more strategy models comprising one or more strategy changes. The computer is further configured to execute the one or more strategy models to relax the one or more constraints using the one or more strategy changes and generate a report of the reasons for lateness and shortness of the order promise and store the generated report in the database.