发明名称 DYNAMIC PROCESS MEASUREMENT AND BENCHMARKING
摘要 Process studies are performed to determine improvements to processes, such as manufacturing or service related processes. One or more instances of a process may be captured (e.g., recorded) and annotated. A user is enabled to interact with a recording included in the process instance of a process being performed. The user is enabled to apply a process step tag selected from a plurality of process steps to a section of the recording. The user may be enabled to interact with the recording to apply an attribute value selected from a list of attribute values to the process instance. The user may be enabled to interact with the recording to apply discovery information to the process instance. Annotation information associated with the process instance is generated that includes the process step tag, any applied attribute values, and any applied discovery information.
申请公布号 US2010250304(A1) 申请公布日期 2010.09.30
申请号 US20090415128 申请日期 2009.03.31
申请人 LEVEL N, LLC 发明人 WHITAKER JUSTIN;MORRIS JOHN
分类号 G06Q10/00;G06F3/048 主分类号 G06Q10/00
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