发明名称 Determining user availability by monitoring activity and thence automatically responding to telecommunication invitations
摘要 The invention monitors a wide variety of activity at a user telecommunication terminal which is input into a policy to determine an availability score. The importance of incoming telecommunication invitations is also determined 350 and compared to the availability score. From this a decision to accept/reject the invitation is made 360 and a response issued 370. The response may include redirection to another communication means or a more convenient time. Monitored activity may include uniform resource locators/identifiers (URL/URI) of web-sites or documents being viewed, keywords in text being viewed/edited 320, keystroke rates, memory access frequencies, cache miss rates, peripheral usage 330. External sensors may also be utilised, such as cameras, motion sensors, temperature sensors 340. In the event that an invitation is rejected the caller may enter a password which can override the availability determination and force acceptance of the communication session 380.
申请公布号 GB2468758(A) 申请公布日期 2010.09.22
申请号 GB20100004182 申请日期 2010.03.15
申请人 AVAYA INC 发明人 REINHARD PETER KLEMM;LYNNE SHAPIRO BROTMAN
分类号 H04M3/42 主分类号 H04M3/42
代理机构 代理人
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