摘要 |
The invention monitors a wide variety of activity at a user telecommunication terminal which is input into a policy to determine an availability score. The importance of incoming telecommunication invitations is also determined 350 and compared to the availability score. From this a decision to accept/reject the invitation is made 360 and a response issued 370. The response may include redirection to another communication means or a more convenient time. Monitored activity may include uniform resource locators/identifiers (URL/URI) of web-sites or documents being viewed, keywords in text being viewed/edited 320, keystroke rates, memory access frequencies, cache miss rates, peripheral usage 330. External sensors may also be utilised, such as cameras, motion sensors, temperature sensors 340. In the event that an invitation is rejected the caller may enter a password which can override the availability determination and force acceptance of the communication session 380.
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