| 摘要 |
The present invention relates to a management system for assisting a user in the management of a complex workflow process, the system being arranged to generate and record data regarding a sequence of events occurring over time constituting the complex workflow process. The system comprises a communications server which is arranged to output to a remote user terminal, and which is also arranged to output data relating to a current event of the complex workflow process. The communications server is also arranged to receive inputted user data from the remote user terminal, relating to the current event. The system also comprises a data store for storing the complex workflow process, storing the output data relating to events of the complex workflow process and storing the inputted event-related user data in corresponding user data records. The data store also stores a set of event data rules, linked to the workflow process, that govern which output data is to be provided at each particular event of the complex workflow. In addition, the system comprises composing means, operable in accordance with the event data rules, for composing a collection of output data. The composing means being arranged to compose the collection of output data from predetermined event data, relating to a current event, from a database of predetermined event data and historical event-related user data from an appropriate user data record.
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