METHODS AND SYSTEMS FOR PROVIDING A WIRELESS SECURITY SERVICE AND/OR A WIRELESS TECHNICAL SUPPORT SERVICE FOR PERSONAL COMPUTERS

摘要

Methods and systems for providing a wireless security service and/or a wireless technical support service for a personal computer. The personal computer comprises a control unit for processing information conveyed by signals transmitted over a wireless network and received by a wireless interface of the personal computer. By processing this information, the control unit may: send at least one command for execution by a power management controller of the personal computer such that, upon executing the at least one command, the power management controller changes a power state of the personal computer (e.g., powers off the personal computer and prevents the personal computer from being powered on, or powers on the personal computer); cause booting software to become corrupted; cause various technical support operations (diagnostics and/or maintenance operations) to be performed on the personal computer; and/or cause the wireless interface to transmit over the wireless network information regarding a boot sequence of the personal computer.