发明名称 |
Service personnel communication system |
摘要 |
A data processing system for analyzing customer and employee interactions in a service establishment is disclosed. The data processing system comprises a plurality of remote customer, employee units and a central unit. The units each include a transceiver to send and receive signals. The signals are all received by the central unit and relayed to the appropriate unit. The central unit time stamps and records all signals in a database. The system further comprises an evaluation program which analyzes the signal data to provide employee performance ratings and staffing recommendations.
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申请公布号 |
US7782177(B1) |
申请公布日期 |
2010.08.24 |
申请号 |
US20080035814 |
申请日期 |
2008.02.22 |
申请人 |
ESP SYSTEMS, LLC |
发明人 |
GREEN DEVIN;PALMER DREW;DOUGHERTY, JR. EDMOND J.;BINKOWSKI TODD A.;GREEN DANIEL |
分类号 |
G08B9/00 |
主分类号 |
G08B9/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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