摘要 |
Disclosed is a method and system for interacting with an IVR system. In one aspect, a computing device receives a user request to connect to an IVR system to perform an action. A request for information (e.g., a request to select from a plurality of menu options) is obtained from the IVR system. In response to the request, the computing device automatically supplies an answer to the request for information to the IVR system. In one embodiment, the answer is a dual-tone multi-frequency (DTMF) signal. The obtaining and supplying steps are repeated until the action has been performed.
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