发明名称 |
Method and System for Monitoring and Analyzing Tickets |
摘要 |
Exemplary embodiments include methods and systems for monitoring and analyzing tickets including collecting data associated with one or more parameters/keywords of tickets. The methods and systems may also include determining if a number of tickets associated the one or more parameters/keywords exceeds a count threshold associated with the one or more parameters. The methods and systems may further include outputting a result of the analysis of the collected data.
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申请公布号 |
US2010161673(A1) |
申请公布日期 |
2010.06.24 |
申请号 |
US20080338075 |
申请日期 |
2008.12.18 |
申请人 |
VERIZON DATA SERVICES LLC;VERIZON DATA SERVICES INDIA PRIVATE LTD. |
发明人 |
KANDANALA VENKET;KASSAM SHAFIQ;SELVAKUMAR SUDHARSAN;MOHANAKRISHNAN VADIVEL X.;UMMER FAZIL C. |
分类号 |
G06F17/30;G06F7/00 |
主分类号 |
G06F17/30 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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