发明名称 Method and System for Monitoring and Analyzing Tickets
摘要 Exemplary embodiments include methods and systems for monitoring and analyzing tickets including collecting data associated with one or more parameters/keywords of tickets. The methods and systems may also include determining if a number of tickets associated the one or more parameters/keywords exceeds a count threshold associated with the one or more parameters. The methods and systems may further include outputting a result of the analysis of the collected data.
申请公布号 US2010161673(A1) 申请公布日期 2010.06.24
申请号 US20080338075 申请日期 2008.12.18
申请人 VERIZON DATA SERVICES LLC;VERIZON DATA SERVICES INDIA PRIVATE LTD. 发明人 KANDANALA VENKET;KASSAM SHAFIQ;SELVAKUMAR SUDHARSAN;MOHANAKRISHNAN VADIVEL X.;UMMER FAZIL C.
分类号 G06F17/30;G06F7/00 主分类号 G06F17/30
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