Method and System for Providing Interactive Flow Chart Elements

摘要

Exemplary embodiments include methods and systems for diagnosing and/or analyzing one or more service problems including an acquire module configured to acquire one or more interactive flow chart methods to diagnose one or more service problems, wherein each of the one or more interactive flow chart methods comprises one or more method steps. Also, the system may include an analytical module configured to provide a first method step of the one or more interactive flow chart methods to a user and provide a second method step of the one or more interactive flow chart methods based at least in part on a user feedback to the first method step; and a presentation module configured to display a diagnostic report of the one or more service problems.