发明名称 Intelligent Handling of Message Refusal
摘要 An apparatus for intelligently responding when a user refuses an incoming message at a telecommunications terminal is disclosed. In the illustrative embodiments, the apparatus comprises a processor that prompts the user to optionally specify (i) one or more acceptable alternative message delivery mechanisms (e.g., email, text chat, etc.), and/or (ii) one or more alternative devices (e.g., pager, PDA, etc.) when a user refuses an incoming message. For example, a user in a noisy environment who refuses a voice telephone call might specify the following as alternative delivery mechanisms and devices: short message service (SMS) on the user's pager, text chat on the same device as the first message, and email on the user's personal digital assistant (PDA).
申请公布号 US2010130175(A1) 申请公布日期 2010.05.27
申请号 US20100695367 申请日期 2010.01.28
申请人 AVAYA INC. 发明人 SELIGMANN DOREE DUNCAN
分类号 H04M1/663;H04L12/58;H04M1/725;H04M3/42;H04M3/53;H04W4/00 主分类号 H04M1/663
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