METHOD FOR ESTIMATING THE 'QUALITY OF EXPERIENCE' OF A USER IN RESPECT OF AUDIO AND/OR VIDEO CONTENTS DISTRIBUTED THROUGH TELECOMMUNICATIONS NETWORKS

摘要

A method for estimating a quality of experience of a user receiving an information content stream distributed through a telecommunications network, including: collecting (305) a plurality of measures of at least one characteristic parameter of the information content stream during the distribution thereof through a telecommunications network; deriving (310, 315) from the collected measures an abstract representation in terms of gaps in the information content stream, wherein a gap corresponds to a value of a collected measure below a predetermined threshold; determining (320) a temporal distribution of the gaps in the information content stream; and calculating (325) an index of perceived quality of experience based on said temporal distribution of the gaps in the information content stream, wherein said index of perceived quality is related in a non-linear way to said temporal distribution of the gaps.