| 摘要 |
Various embodiments include methods and systems to support IT business decision making, including a data correlator and business, configuration, risk, and application management databases. The business management database contains information pertaining to services offered by IT and other IT business information. The configuration management database contains operational data including the resources required by IT's offered services. The risk management database contains operational constraints on the organization by external sources, such as industry practices or government regulations. The application management database contains information about projects and applications that are in development but not currently operational including resources required by IT's services now or in the future. The data correlator defines relationships between related data residing in one or more of the databases, allowing a single convenient location to access data useful in making business decisions for an organization's information technology department. In various embodiments the data correlator includes a what-if analyzer to model decisions and determine the impact of those decisions. In various embodiments snapshots may be taken of the configuration management database to be used later to determine the operational state at a previous time and assess changes to the configuration management database between that time and the present.
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