DEVICES AND METHODS USED IN THE PROCESSING OF CONVERTING AUDIO MESSAGES TO TEXT MESSAGES

摘要

In human agent assisted automated voice to text conversion processes several devices and methods are used to improve the speed of conversion while maintaining quality and accuracy. The current invention is an interface tool used between the human agent and the devices used in the voice to text conversion process. In one aspect of the embodiment of the current invention this interface tool is used in the process of entering text into the text file in the conversion process. In another aspect of the current invention, this interface tool is used to review, compare, and edit a previously converted/entered text file against its related audio file. The purpose of the review interface tool not only edits and corrects the previously converted text file but also provides input data to increase the overall predictive capabilities of the system.