发明名称 |
PLATFORM FOR COMMUNICATING ACROSS MULTIPLE COMMUNICATION CHANNELS |
摘要 |
<p>Systems, methods, and other embodiments associated with communications through a software platform are described herein. In an embodiment, a method for communicating with users across multiple communication channels from a single platform includes gathering data related to a first user; storing the gathered data; accessing the stored data to determine whether a message should be sent to the first user; accessing the stored data to determine what communication channel should be used to send the message to the first user; formatting the message for the determined communication channel; and sending the message to the first user through the determined communication channel.</p> |
申请公布号 |
EP2171601(A1) |
申请公布日期 |
2010.04.07 |
申请号 |
EP20080768257 |
申请日期 |
2008.06.09 |
申请人 |
KNOTICE, LTD. |
发明人 |
LANDERS, WILLIAM, P.;DEAGAN, BRIAN;GRIMM, JONATHON, L.;NOVAK, TARAS |
分类号 |
G06F15/16;G06Q10/00;G06Q30/00 |
主分类号 |
G06F15/16 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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