METHOD AND SYSTEM FOR THE REAL-TIME TRACKING OF VISITORS OF AN INTERNET SITE

摘要

The invention relates to a method for real-time following of visitors (Vi) to a website, comprising the following steps:- navigation of at least one visitor around the pages of at least one Internet site hosted by a site server (W), - transmission of the information representative of the state of connection of said visitor to said site, to a tracking interface hosted by a tracking server (S) - selection of said visitor by an operator on said tracking interface, and - access by said operator to replicas of the pages viewed by said selected visitor and hosted by a collaboration server (C).