摘要 |
<P>PROBLEM TO BE SOLVED: To rationally receive and process an order for a room service from a guest in a hotel and manage a service state, and to quickly provide the service. <P>SOLUTION: The guest inputs an order to an order reception screen from an order input terminal 1. An order information processor 2 processes the order to a predetermined destination, and transmits it to a portable terminal 5 of a service person. The order information processor 2 monitors response information from the portable terminal 5 of the predetermined destination, and transmits a response from the portable terminal 5 of the service person to the order input terminal 1 of the guest as a service state. <P>COPYRIGHT: (C)2010,JPO&INPIT |