发明名称 NETWORKED CONTACT CENTER USER INTERFACE
摘要 This document discusses, among other things, a system and methods for a networked contact center user interface. In an example embodiment, a user interface associated with a networked contact center includes a frame to present information in a selectable format. Based on a selection associated with the information, the frame is to present further information in an un-selectable format.
申请公布号 US2010058234(A1) 申请公布日期 2010.03.04
申请号 US20080201573 申请日期 2008.08.29
申请人 CONTACTUAL, INC. 发明人 SALAME MANSOUR;SOUTHWICK RICHARD;FERNANDEZ WILLIAM JAMES;TOWNSEND ROBERT
分类号 G06F3/048 主分类号 G06F3/048
代理机构 代理人
主权项
地址