发明名称 Systems and methods for automatic scheduling of a workforce
摘要 Systems and methods are disclosed for scheduling overtime and time-off for a workforce. In one embodiment, the method comprises: receiving a workforce schedule including assignments of workers to shifts; receiving a template describing alterations to shifts; and applying schedulable objects to the workforce schedule in accordance with a workload forecast and schedule constraints. In one embodiment, the system comprises: a user interface and a scheduler. The user interface allows creation of shift alteration templates and associating templates with workers. The scheduler uses the shift alteration templates to modify an existing schedule of assignments of workers to shifts.
申请公布号 US7672746(B1) 申请公布日期 2010.03.02
申请号 US20060396063 申请日期 2006.03.31
申请人 VERINT AMERICAS INC. 发明人 HAMILTON EDWARD;FAMA JASON;BOURKE MIKE
分类号 G06F19/00 主分类号 G06F19/00
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