发明名称 A METHOD TO PROVIDE AN OPTION TO THE CUSTOMER RELATIONSHIP MANAGEMENT (CRM) USER TO SELECT FROM A LIST OF SHORT MESSAGE SERVICE (SMS) GATEWAY FROM THE GRAPHICAL USER INTERFACE (GUI) BEFORE SENDING OUT AN SMS MESSAGE
摘要 A method and system to transmit SMS message to an SMS Gateway ( belonging to selected Service Provider) selected from a list on the GUI component of the CRM application, depending upon the geographical location of the Customer is disclosed. The GUI component provides a list of configured Service Providers that may be selected before sending outbound SMS message to a recipient. A unique Service Provider identifier is assigned to each of the configured Service Provider belonging to Customer's network/country. Depending upon the geographical location of the Customer, the Service Provider is selected from the list on the GUI component and the SMS message is transmitted to the customer wherein the method identifies the SMS Gateway to which it has to connect, and transmits the SMS message. The method internally fetches the details of SMS Gateway based on Service Provider ID and uses it to communicate with the appropriate SMS Gateway.
申请公布号 CA2729867(A1) 申请公布日期 2010.01.07
申请号 CA20092729867 申请日期 2009.05.18
申请人 TALISMA CORPORATION PRIVATE LTD. 发明人 BHATNAGAR, ANEESH
分类号 H04W88/04 主分类号 H04W88/04
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