摘要 |
A method is described for using social networks of communities within a large enterprise to establish relationships between configuration items in a configuration management database, and to maintain the information about these relationships as changes are made in the information technology environment of the enterprise. Communities made up of groups of individuals are associated with groups of one or more configuration items, permissions are established for the actions of create, modify, delete, update, comment, tag and mark configuration item relationships, and means are provided for members of a Community to search for or browse configuration item relationships and operate on CI and CI relationships in a continually iterative model.
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