摘要 |
In accord with certain embodiments consistent with the present invention, a television diagnostic method involves providing a user selectable menu selection on the television display that invokes a diagnostic process; upon a user invoking the diagnostic process, carrying out a plurality of functional tests upon the television set; reading user settings from a memory in the television set; transmitting results from the plurality of tests to a diagnostic center via the Internet; and carrying out an interactive two-way communication with the diagnostic center to resolve any problems identified with the television set. This abstract is not to be considered limiting, since other embodiments may deviate from the features described in this abstract. |