SYSTEM AND METHOD FOR SEMINAR RESERVATIONS

摘要

The invention is a seminar reservations system and method including at least a central reservations engine (102) and an employee interface (130) where various engines and interfaces are configured to transmit, receive, and store seminar-related information. The employee interface allows employees to review, schedule and cancel seminars directly without live operator assistance. The present invention also includes a system and method for additional interfaces including a call center interface for assisting employees with reservations processes, a client administration interface (104) for scheduling seminars and managing employee user access to the reservations system, and a master administration interface (140) for managing client interaction with the reservations system.