METHOD AND SYSTEM FOR THE COMMON MANAGEMENT OF COMMUNICATION RESOURCES IN A TELECOMMUNICATIONS NETWORK HAVING DISTINCT COMMUNICATION RESOURCES POOLS

摘要

A method of providing, in a telecommunications network including at least a first and a second set of communication resources, a service to users in a condition of being provided said service both by means of the first set of communication resources and by means of the second set of communication resources. The method includes the steps of: upon receipt, through the first set of communication resources, of a service request related to the service from a user, attempting redirecting the service request to the second set of communication resources; and if the attempt succeeds, provisioning the service to the user by means of the second set of communication resources. The attempt to redirect the service request includes identifying a communication resource among the second set of communication resources, by either considering or not communication resources of the second set as candidates for the service request redirection based on a history criterion that takes into account an observation of the outcome of past redirection attempts.