Method and system for supporting a decision-making process

摘要

A method for supporting a decision-making process in a time critical scenario managed by a distributed workflow consisting of a plurality of distributed nodes, the method comprising:
- assessing a given situation with available information to establish confidence percentages for possible decisions associated with the given situation and the distributed workflow;
- creating and providing a distributed workflow architecture that allows the distributed workflow to use the confidence percentages to enable a decision maker to get knowledge of a best possible course of action when executing the distributed workflow,
wherein fuzzy logic is used to compute and maintain the confidence percentages for the possible decisions based on the available information. Furthermore, an appropriate workflow management system is proposed.