摘要 |
A communications device capable of communicating via any one of a number of communication modes comprises a mode comparator configured to determine which of the available modes is likely to be most appropriate for selection when initiating communication with a destination call party based at least in part on availability status data representative of a state of availability of the destination call party. The device displays the mode as a suggestion for selection by the user together with an ordered list of available communication modes for use in contacting a particular party, the list being ordered according to the likelihood of communication being successful. The call history for each mode in reaching the party is analyzed and a score calculated for each mode, the scores being relatively weighted according to a set of weighting factors arrived at from considering the current state of availability of the party, for example using presence information, and the inherent intrusiveness of each communication mode from the point of view of the called party.
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